are a practice seeing patients where you pay as you go,
or you can spread the cost paying monthly under Denplan.
Private patients are given a treatment
plan and estimate at the first appointment. Please ask about
Denplan Care if you would like to know more.
Denplan Plans for Children offer a
way to budget monthly for your child's dental care. A Supplementary
Insurance is included which means that your child is covered
for emergencies at home or abroad.
The Initial Consultation
At your first appointment as a new patient to the practice you will be given
an extensive examination in a 30 minute appointment which includes checking
your medical history.
It will include a screen for signs of early
cancer, and also to check for other illnesses which sometimes
can have early warning signs in the mouth.
x-rays may be taken and are used to check
the parts we can’t see from the surface, like the
bone levels holding the teeth in, and decay deep between
Your teeth and gums will be charted and
thoroughly checked. Teeth will be checked for decay and
also excessive wear.
You will be given a written estimate for
any treatment needed and also leaflets to explain any procedures
required. We will only go ahead when you are happy to do
Follow up appointments
When you have finished your treatment you will be given an appointment for
a recall examination, the time interval will be decided according to need,
and in line with the NICE guidelines,
recall intervals can vary from 3 months to 2 years. The recalls are very
important to maintain your dentistry, and an oral health screening should
be carried out at least once a year.
If you are having problems we will always see you the same day, but please do try to ring early.
In an acute emergency outside normal working hours, for Private or Denplan patients
of this practice only, ring mobile number 0799 984 2012 to contact the 'on-call'
dentist from our local rota. This service is available between 5-9pm weekdays,
and 9am - 4pm weekends and bank holidays. The charge for a callout will be £15.00
for Denplan patients and £75.00 for private patients.
For NHS patients telephone the out of hours service 111 where you will be given advice and put in touch with an emergency dentist.
In a severe emergency between 10.00pm and
7.30am please telephone your local accident and emergency
We try to see you at the appointed time, if you are kept
waiting there is usually a good reason, often an emergency.
If you have to cancel an appointment
please give at least 24 hours notice so we can rebook the
If we have less than 24 hours notice and cannot rebook the
slot you will be charged for the time wasted.
We are always keen to improve, so please
tell us if you have any suggestions or comments about any
aspect of the time you spend with us.
We have a complaints procedure, which
is in line with British
Dental Association, NHS and General
Dental Council Guidelines. Please ask if you would like
We take all necessary precautions
to safeguard our patients and staff against blood bourne
infections such as AIDS and Hepatitits. We follow recommended
protocols with regard to the use, sterilisation and disposal
Over the last two years we have invested heavily in our sterilizing procedures in line with new government protocols. We have set up a new dedicated sterilizing facility with two new autoclaves and a water purification system.
Please ask if you would like to see our systems in operation.
Market Square Dental practice is assessed regularly by the South Bucks Primary Care Trust, by Denplan, and by the Care Quality Commission. We are also regulated by the General Dental Council.